The practical details.

The New Manager Conversation Kit is a one-time £19 digital purchase completed through the platform-hosted checkout.

After payment is confirmed, your private PDF download is made available on the confirmation path and sent to the email address used at checkout. The file is fillable on screen and print-friendly.

Because this is an instant digital download, no refunds are available after access or download, except where applicable law requires otherwise.

The kit is a self-guided conversation-preparation resource. It is not HR, employment, legal, medical, counselling, safeguarding, safety, or emergency advice. Follow your organisation’s policies and seek the appropriate qualified support where needed.

For a focused pre-purchase question, use the contact form.